We create knowledge
We work on two types of projects:
- Research with companies and public administrations: we collaborate in the search for solutions in the sphere of services. colaboramos en la búsqueda de soluciones para el ámbito de los servicios.
- Basic research: carried out by means of research projects financed by public or private organisms and which allows us to work on the creation and definition of the theoretical-practical principles that control the behaviour of services at all levels of the lifecycle.
In various teams
What value does our research provide?
- We assist companies in the creation and design of services by providing methodologies, processes and artefacts that ease and improve their work.
- We facilitate digital transformation in the service environment by providing tools for the integration of ITs into the sphere of companies.
- We improve users’ experiences by helping companies to reorient or rethink certain aspects of their organisations (strategies, objectives, functions) in order to enable them to employ service thinking and approaches.
- We speed up the construction and deployment of services in organisations by providing tools/techniques for the entire lifecycle of services.
- We assist in the study and definition of standards for the service sphere. Asistimos en el estudio y la definición de estándares para el ámbito de los servicios.
Do you require more information?
We will answer your questions without any obligations