DEGREE IN SCIENCE, MANAGEMENT AND SERVICES ENGINEERING
WHY STUDY SERVICE ENGINEERING?
“We are a country of services and it is here that we can gain competitive advantage over other countries.”
You can read more here
WHY AT THE URJC UNIVERSITY?
- Collaboration agreements for in-company internships
- Classes are taught in the center of Madrid.
- Teaching methodology that encourages active student participation.
- Joint activities with collaborating companies: internships, seminars, visits, etc.
- University faculty qualified in services combined with active professionals in the sector.
"The service sector is the future of the country."
Carlos Quiles
BBVA
"We became entrepreneurs".
Luis Alberto Gonzáles
Avantgarde IT Services
"It has given me a multidisciplinary and transversal vision".
Ignacio Rabasco
Deloitte
PROFESSIONAL OUTCOMES OF OUR GRADUATES
We train qualified professionals for the production and management of services throughout the life cycle, from conception to after-sales, with training in::
Subjects: business, computer engineering, etc.
Skills: communication, teamwork, leadership, etc.
With a wide range of professional opportunities:
- Large companies in the service sector, public administrations and SMEs.
- In different sectors: IT, logistics, security, health, tourism, education, consulting, banking, etc.
- Company with international projection.
WHO IS THE TARGET AUDIENCE?
Aimed at future professionals, qualified for the production and management of services throughout the life cycle, from conception to after-sales. Students can be:
Baccalaureate students, coming from any of the specialities, preferably, but not exclusively, those who have studied baccalaureates in:
Sciences and Technology. Humanities and Social Sciences.
Humanities and Social Sciences. Students of Higher Level Training Cycles. Service sector professionals. People with creativity and personal skills for teamwork, communication, etc. are highly valued.
TEACHING TEAM
Interdisciplinary teaching staff with extensive experience and collaboration with companies with international projection in different sectors (IBM, EULEN, Melia, BBVA, etc).
SYLLABUS
First course STUDIES
- 1. Semester
- Mathematics for computing and services(6 ECTS)
- Introduction to programming(6 ECTS)
- Computer Architecture(3 ECTS)
- System Theory(3 ECTS)
- Sociology of services(6 ECTS)
- History and Fundamentals of Services(6 ECTS)
- 2. Semester
- Logic(3 ECTS)
- Service development(6 ECTS)
- Emotional Intelligence(3 ECTS)
- Business Organisation(6 ECTS)
- Operating Systems and Networks(6 ECTS)
- Ethical aspects, legislation and profession(6 ECTS)
- 1. Semester
- Business information systems(6 ECTS)
- Services engineering(6 ECTS)
- Big data management technologies(6 ECTS)
- Microeconomics(3 ECTS)
- Operations Management in Services(3 ECTS)
- Direction and management of projects(3 ECTS)
- Leadership and teamwork(3 ECTS)
- 2. Semester
- Business Process Engineering(3 ECTS)
- Services Marketing(6 ECTS)
- Service management(6 ECTS)
- Mobile and ubiquitous services(3 ECTS)
- Person-computer interaction and multimedia(6 ECTS)
- Business Intelligence and Analysis(3 ECTS)
- Financial Economics and Accounting(3 ECTS)
Second year STUDIES
- 1. Semester
- English(6 ECTS)
- Design and maintenance of services(3 ECTS)
- Databases(6 ECTS)
- Statistics(6 ECTS)
- Private Law(6 ECTS)
- Communication Skills(6 ECTS)
- 2. Semester
- Architectures of information systems(6 ECTS)
- Information systems(3 ECTS)
- Software engineering(3 ECTS)
- Operations Research(3 ECTS)
- Economics in Service Sciences(6 ECTS)
- Business Communication(6 ECTS)
- 1. Semester
- Strategic management and service-oriented business consultancy(3 ECTS)
- Business architectures(3 ECTS)
- Options. Application areas in Services(3 ECTS)
- Optional.
- 2. Semester
- Entrepreneurship(3 ECTS)
- Business initiatives(3 ECTS)
- Human resources(3 ECTS)
- Optional. Application areas in Services(3 ECTS)
- Annual
- Seminar on Service Science and Engineering(6 ECTS)
- Final degree project(6 ECTS)
- Internship in companies (24 ECTS)
MORE INFORMATION
Location: Plaza Manuel Becerra nº 14, 28028 Madrid
- By Metro: Manuel Becerra Station L-6 and L-2 .
- By bus (EMT):
- Doctor Esquerdo Street: 12, 56, 143, 156, C2
- Calle Alcalá: 21, 21, 156, C2 .
- Calle Alcalá: 21, 38, 53, 106, 110, 146, 210
- Plaza Manuel Becerra: 2, 71, 106